Terms of Use
These terms form a legally binding agreement between you and Sudhosan Skill Solutions Pvt. Ltd. governing your access to and use of MyForge.
1. Operating Entity & Acceptance of Terms
The MyForge platform, accessible via web and mobile interfaces, is owned by Sudhosan Skill Solutions Pvt. Ltd. (Parent Entity) and developed and operated by its technology division RootHub (Technology & Operations Entity).
By accessing MyForge, creating a campaign, or pledging capital to back any project, you agree to comply with and be bound by these Terms of Use and our Privacy Policy.
2. Nature of the Platform (Rewards & Pre-Orders)
MyForge is a creative pre-order and rewards-based crowdfunding platform. It is designed to help creators raise capital from community backers to manufacture physical products, develop software, and execute innovative roadmaps.
MyForge is not a stock exchange, broker, investment advisor, or peer-to-peer lending platform. Pledges made on MyForge do not purchase equity, shares, debt, interest, dividends, or financial instruments regulated by the Securities and Exchange Board of India (SEBI) or Reserve Bank of India (RBI). Backers receive tangible pre-order rewards, digital licenses, or prototype milestone deliverables.
3. Nodal Escrow, Cashfree Payments & Disbursal Mechanics
- Authorized Payment Processing: All Pre-Buy backer transactions are processed securely through RBI-authorized payment aggregator Cashfree Payments using split-settlement nodal escrow accounts.
- Escrow Retention: All backer payments are collected into an RBI-compliant nodal escrow account. Funds are never credited directly to a creator during an active funding campaign. RootForge retains a 5% marketplace service fee, and 95% of proceeds are held securely until the campaign reaches its verified funding/MOQ goal.
- Campaign Threshold: Campaigns run for a disciplined window of 7 to 40 days to fund initial Minimum Order Quantity (MOQ) manufacturing or software build milestones. All prices are displayed transparently in Indian Rupees (INR, ₹). If a campaign reaches or exceeds 100% of its funding goal by its close date, escrow funds are transferred to the verified creator.
- Automatic Refund: If a campaign fails to reach 100% of its stated funding goal by its close date, the campaign terminates immediately and 100% of backer funds are refunded automatically to the original source payment instrument (UPI, Card, NetBanking) within 5–7 working days via Cashfree Payments with zero deductions.
4. Creator Commitments & Fulfillments
When a creator launches a campaign and collects backer funds, they enter into a direct contractual commitment with their backers:
- Delivery Obligation: The creator is legally bound to fulfill the promised rewards, hardware batches, or software licenses as described in their campaign tiers.
- Accurate Progress Communication: Creators must post regular updates on manufacturing, supply chain delays, and testing logs at least once every 30 days until delivery is completed.
- Refund Responsibility: If a creator is unable to complete manufacturing or deliver backer rewards, they are obligated to provide a full transparent accounting and refund any unspent capital directly to their backers.
5. Platform Fees & Taxation (GST)
Browsing projects and backing campaigns is free of service charges for backers. For successfully funded campaigns, Sudhosan Skill Solutions Pvt. Ltd. retains a platform commission of 5% plus payment gateway transaction fees and applicable Goods and Services Tax (GST). Failed campaigns incur zero platform fees.
6. Prohibited Activities
Creators may not launch campaigns involving weapons, ammunition, illegal substances, deceptive get-rich-quick schemes, financial securities, or products violating Indian intellectual property laws. Sudhosan Skill Solutions Pvt. Ltd. reserves the right to terminate fraudulent campaigns and freeze escrow balances.
7. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the civil courts located in Patna, Bihar, India.
All legal notices and queries under these Terms should be addressed simultaneously to: