Platform Trust Framework

Trust & Safety on MyForge

Every project on MyForge is protected by regulated escrow safeguards and strict creator verification. MyForge is built and operated by RootHub, the technology and engineering division of Sudhosan Skill Solutions Pvt. Ltd.

1. 100% All-or-Nothing Escrow Protection

When you pre-order a product, license software, or fund an idea on MyForge, your money does not go directly into the creator's personal pocket. Instead, payments are securely deposited into a regulated, RBI-compliant nodal escrow account.

If Goal is Reached

Funds are disbursed under verified production tranches so the maker can begin manufacturing or development.

If Goal is Not Reached

Every single rupee is automatically refunded back to the backer's original payment method with zero platform deductions.

2. Three-Tier Creator Identity Audit

Before a campaign goes live on MyForge, our technical reviewers conduct mandatory checks:

  • Legal Identity Verification: Government-issued ID validation and PAN/Aadhaar verification for Indian founders.
  • Business & GSTIN Authentication: Validation of registered enterprise credentials for manufacturing projects.
  • Working Demonstration Requirement: Physical product creators must upload uncut proof demonstrating functional hardware in operation.

3. Milestone Disbursals for High-Capital Projects

For manufacturing runs exceeding ₹5,00,000, funds are released in phases (e.g. 40% for tooling and component procurement, 40% upon assembly inspection, and 20% on shipping dispatch). Creators must submit milestone updates with photos, video logs, and dispatch tracking receipts.

4. Corporate Governance & Support

MyForge is an intellectual property and digital platform developed and operated by RootHub, the technology division of parent entity Sudhosan Skill Solutions Pvt. Ltd.

Dispute & Trust Contact

If you suspect unauthorized activity, delivery delays, or need support regarding your escrow authorization, contact our dedicated officers directly at:

General & Platform Support: support@myforge.roothub.in
Creator & Campaign Info: info@myforge.roothub.in
Parent Entity Governance: support@sudhosanskillsolutions.in